- Shipping information & FAQ
Shipping information & FAQ
Estimated times of arrival per zone vía economic postal ground services:
United States and Canada: 2-4 weeks.
(Patch/Buttons orders are shipped through USPS from California, the rest are shipped from México)
Mexico: 3-5 days via correo registrado
Europe: 2-5 weeks
South America: 2-4 weeks
Asia: 2-6 weeks
Oceania: 2-6 weeks
*Please note that we ONLY ship domestically (except small pin/patch orders), NOT through the USPS.
Also, ETAs count from the date dropped off at the Post Office, NOT when the order was placed*
:: WE ARE NOW SHIPPING THROUGH FedEx ::
Just select your country and zip code to get an estimate on all FEDEX services during checkout.
Please take into account that the postal service (wether Correos de México or USPS) is a separate company from ours and we cannot take responsability for their actions. Our job is to receive, process and ship your order and then provide you with your tracking information. You as a customer should follow the tracking on the above stated sites and should contact the post office regarding any shipping information.
Please allow 1-2 weeks for shipping for back-ordered items
Our shipping rates are based on the weight of the package, so make sure you stuff your package to the max and save some ca$$$h
****We don’t/can’t control the DELIVERY TIME, so we can’t give you an exact delivery date, please keep this on mind, especially when over seas.****
Every order is sent by REGISTERED MAIL, it means:
- it is NOT an EXPRESS shipping
- it includes tracking number
HASHTAGS: Let us look how do you look wearing your new stuff, don’t forget to tag us at your pics #NuclearWasteStore #NWStoreTJ #NWUndergroundStore on your social media sites!
Q: How can I view the status of my order?
A: Go to "Customer Service", log in to your Account Information page. This page lists all your orders. Click on the date of the order which status you wish to view.
Q: Where can I track my order?
A1: We ship through the Mexican Postal Service "Correos de México". Once it states that it has left the Country, you may use your Country's local post's website to track it as well.
A2: We've added an app in the "Where is my order?" section of the website which should allow you to track the package directly from our site.
Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
Q: Do you ship to my Country?
A: Yes, we ship worldwide.
Q: I haven't received my package, what can I do?
A1: If you're an international customer (not from México or the United States) remember that it can delay from two to four weeks to arrive. We must be patient, your package will be delivered to your door. If it's been 5 or more weeks from the day you ordered, please contact us to check on the status of your package or to contact the Post office if needed. It´s importat to claim your package in your local postal office so it won´t get returned.
Shipping costs are not refundable if the package get´s returned.
A2: Please log in to your account and check your order's status find the assigned tracking number. If you checked out without suscribing to our website, please send an e-mail to: firstname.lastname@example.org, providing your invoice or confirmation number in order for us to check the status of your purchase.
Q: Do you do wholesale?
A: Yes we do, contact us for inquiries.
Q: I have a band and need custom printed t-shirts or patches can you do it?
A: Yes, we have our own screenprinting shop where we provide high quality prints at very affordable prices. We print with the latest silkscreen techniques. Contact us for details.
Q: What brand are the t-shirts?
A: They're usually Yazbek or Gildan and 100% cotton.
If you have any questions not listed in this FAQ, please feel free to use the "Contact Us" feature in the "About Us" section below to send us an e-mail.