- Refund/Return Policy
* We will only accept returns or changes with previous authorization, please contact us.
* Shipping charges are not refundable for returned or canceled orders and customer is responsible for all return shipping charges if this has nothing to do from our end.
* There is a 10% restock fee for ALL cancelled and returned orders that has nothing to do with a problem from our end. No exceptions.
*Please note that in order for us to issue a refund, we need to have package returned to us. No refunds will be issued for packages still in transit*
* The customer is responsible to follow / track your package once we marked as shipped. you can contact us if any problem gets in the way, but please be aware that you as a buyer is responsible also to collect ay shipment held by the local postal office / customs by any means.
* Customer is responsible to pay any import duties collection by their local customs authorities, FAILURE TO DO SO WILL INCUR IN EXTRA IMPORT + SHIPMENT RETURN FEES + SALES CANCELATION. So leaving an unpaid duties shipment is not an option. You as a buyer should be aware of your local import costs on the merchandise you are trying to buy.